In the current highly dynamic business environment, it is becoming harder to locate and hold onto competent IT staff. The tech talent shortage is a reality and businesses (particularly S-M-E’s) are feeling the squeeze. This has made outsourcing IT support a practical strategic solution that allows companies to continue running strong IT operations without having to incur high costs and heartaches of hiring in house teams.
Let us discuss why the outsourcing of IT support can be a game changer for your business especially in a tight talent pool such as in Ireland.
- Availability of a Wider Talent Pool
Outsourcing your IT support means that immediately you get a wide and diverse team of experts. Well-established IT support companies such as Image IT have staffs of professionals in different fields from cyber security to cloud solutions and Microsoft 365 support to IT infrastructure management.
Instead of finding ways to fill jobs locally, businesses can look into this external talent pool to ensure that they get competent and fast technology.
- Cost Savings and Predictable Spending
Acquiring, on boarding and retaining in-house IT staff is an expensive affair. Salaries, benefits, training, and equipment can overwhelm your budget at a very fast pace. On the other hand, outsourcing usually occurs under a monthly or a usage-based billing model. Besides cutting down on overheads, this also enables businesses to calculate IT costs more precisely.
IT support packages that are managed by providers such as Image IT are customizable to fit all companies regardless of their size, giving them the flexibility and the cost efficiency without sacrificing quality.
- Scalability to Match Your Growth
With the growth of your business, so will your IT needs. Outsourced IT support is inherently scalable. Want to add users, implement a new CRM or migrate to the cloud? Your outsourced provider can scale services up (or down) to the level that your business needs, and there is no delay and recruitment bottleneck as there is in the case of hiring in-house.
This flexibility is especially useful for expanding Irish companies who have to remain competitive in a changing market.
- Round-the-Clock Support
IT related problems do not abide by office hours. Downtime can strike anytime, which may cause disruptions and potentially cost your business thousands of euro’s in lost productivity and sales. Out sourcing your IT support means 24/7 monitoring and quick reaction to problems – something that is hard and expensive to support with an internal team alone.
Service providers such as Image IT provide proactive monitoring and help desk support where issues are identified and resolved before they get out of hand.
- Focus on Core Business Activities
With IT support outsourced, your team can devote more energy to driving business growth, free from technical distractions. This focus split will enable your business to do things more efficiently and place your team in a position to push for revenue, customer engagement, and innovation.
Let experts handle your IT infrastructure while you focus on scaling your business.
- Enhanced Security and Compliance
There is an increasing threat in the area of cyber security and regulations such as GDPR mandate businesses to be extra careful with data. Outsourced IT support providers can offer the latest in security tools and practices that would not be available to the small business operating on their own.
From regular security audits to multi-factor authentication and endpoint protection, providers such as Image IT make sure your IT environment is secure and complies with industry standards.
- Reduced Risk of Downtime
Each minute your systems are down means that you lose money. By partnering with an experienced IT provider, you receive proactive maintenance services to ensure that your systems operate smoothly. Downtime risks are reduced and even in occurrences of outages recovery is fast with the presence of strong disaster recovery plans and cloud backup solutions.
- Keep up to date with the latest technology.
IT evolves at an incredible breakneck pace and maintaining the latest tools and technologies may be a fulltime job. Outsourced IT support providers need to be up to date as you don’t need to be. They recommend and deploy the best solutions appropriate to your business needs, whether it be a switch to Microsoft 365, or upgrading of your cyber security or moving workloads to the cloud.
This will make your business future proof, and ensure that you are competitive in a technology based marketplace.
Why Irish Businesses Are Adopting IT Support Outsourcing
As Ireland’s tech sector is booming, local businesses compete fiercely with each other for skilled IT talent. Externalizing their IT support will allow them to avoid challenges associated with hiring, yet enjoy expert services designed specifically for Irish businesses.
Dublin SMEs to nationwide operations, businesses are going to trusted providers such as Image IT to have a seamless, secure and scalable IT performance.
The Time Has Come to Enhance Your Business by Hiring Outsourced IT Support?
At Image IT, we work on customizing IT support solutions for Irish businesses to thrives without tech headaches. No matter what type of IT services you may require fully managed IT services, cloud solutions or expert cyber security our team is here to support you.
- Get 24/7 support
- Enjoy predictable monthly costs
- Secure your business with best class security.
- Grow your IT with ease as you scale up your business.
