SPARK Matrix™: Conversational Commerce

As digital channels continue to dominate customer interactions, enterprises are increasingly adopting Conversational Commerce to engage users where they already spend their time—messaging apps, social platforms, and websites. By enabling seamless, real-time conversations across the entire customer journey, conversational commerce... Read more

SPARK Matrix™: Conversational AI Platforms

The global Conversational AI Platforms (CAIPs) market is entering a new phase of maturity as enterprises move beyond standalone chatbots toward intelligent, enterprise-wide conversational systems. Conversational AI Platforms (CAIPs) market research, the market is shaped by rapid advancements in generative... Read more

SPARK Matrix™: Conversational AI for Intelligent Contact Center (ICC)

QKS Group’s Conversational AI for Intelligent Contact Center (ICC) market research delivers a comprehensive analysis of the global market, examining emerging technology trends, evolving market dynamics, and the future outlook of AI-driven customer engagement platforms. As enterprises modernize customer service... Read more

SPARK Matrix™: Cloud Database Management Systems (CDBMS)

The Cloud Database Management Systems (CDBMS) market continues to expand rapidly as enterprises modernize their data infrastructure to support scalability, agility, and real-time performance. QKS Group’s Cloud Database Management Systems (CDBMS) market research provides an in-depth global analysis of leading... Read more

SPARK Matrix™: Autonomous Mobile Robots (AMR)

The rapid evolution of warehouse automation and smart logistics has positioned Autonomous Mobile Robots (AMRs) as a cornerstone of modern supply chain operations. QKS Group’s Autonomous Mobile Robots (AMR) market research delivers an in-depth analysis of the global AMR landscape,... Read more

SPARK Matrix™: AI Observability Solutions

As enterprises accelerate the deployment of artificial intelligence (AI) and machine learning (ML) models across business-critical functions, ensuring transparency, reliability, and governance has become a top priority. QKS Group’s AI Observability Solutions market research delivers an in-depth analysis of the... Read more

Software Engineering Intelligence Platform Market

The Software Engineering Intelligence Platform market is currently a niche segment within the broader software development ecosystem, yet it holds significant potential for rapid growth. As organizations increasingly rely on digital products and agile development practices, the need for visibility... Read more

Intelligent Virtual Assistants (IVAs) Market : Redefining Customer Engagement

The global Intelligent Virtual Assistants (IVAs) market is evolving rapidly as organizations prioritize delivering superior customer experiences through personalized and context-aware engagement. IVAs are designed to interact with users intelligently by understanding intent, responding accurately to complex queries, and providing... Read more

Decision Intelligence Platforms Market

In an increasingly data-driven business environment, organizations are under constant pressure to make faster, more accurate, and transparent decisions. Traditional decision-making processes—often reliant on intuition, siloed data, and manual analysis—are no longer sufficient to keep pace with evolving market dynamics.... Read more

SPARK Matrix™ Insights: The Evolution of Value Stream Management (VSM) Platforms

As enterprises scale digital initiatives and software becomes central to business value creation, leaders are under growing pressure to improve delivery speed, transparency, and economic accountability. Traditional DevOps and observability tools provide visibility into isolated stages of the software lifecycle,... Read more